This workshop examines the importance of a person-centred approach to palliative, end-of-life, and bereavement care in the nursing home. We will help you identify the end-of-life values of your organisation and how these impact on the care delivered. We review the levels of palliative care and identify which are appropriate to your organisation. We will also outline how to communicate effectively in palliative, end-of-life and bereavement care conversations, with a special focus on the importance of advance care planning.

This workshop looks more in-depth at the impact of working with residents and families at end of life. We discuss bereavement in a personal and professional context, the importance of reflection and resilience, and identify self-care strategies for you and your team. This workshop will also train Caru Leads to complete the Caru Review Process. You will learn how to facilitate a Caru Reflection as well as the steps in forwarding a Bereaved Relatives and Friends Questionnaire.

In the final workshop, we examine how learning from the Caru Reflection can identify opportunities for sustained change in your organisation. As a group we discuss how to prepare for change, how to overcome the barriers in implementing change and how to design, deliver and evaluate a successful quality improvement initiative. This workshop has practical exercises within it to ensure Caru Leads leave feeling confident embedding the process within your own nursing home.